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Legal Notice

LEGAL INFORMATION

1. Presentation of the website.

Under article 6 of law n ° 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are informed  www.relaisodeon.com  the identity of the various stakeholders in the context of its implementation and monitoring:

Owner  : Le Relais Odéon Share capital of € 40,624 RCS number: 323 857 268 - Paris - VAT number: FR28323857268
Publication manager  : Le Relais Odéon - 0143298180
The publication manager is a natural person or a legal person.
Webmaster  : Zenchef - webmaster@zenchef.com
Host  : Amazon Web Services EMEA SARL (AWS Europe), 5 RUE PLAETIS, LUXEMBOURG https://aws.amazon.com

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the Code of Intellectual Property and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.

Use of the site  www.relaisodeon.com  implies full acceptance of the general conditions of use described below. These conditions of use are likely to be modified or supplemented at any time, users of the site  www.relaisodeon.com  are therefore invited to consult them on a regular basis.

This website is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by Le Relais Odéon, who will then endeavor to communicate to users in advance the dates and times of the intervention.

The website  www.relaisodeon.com  is updated regularly by Le Relais Odéon, publication manager. Likewise, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to become acquainted with them.

3. Description of the services provided.

Website  www.relaisodeon.com  aims to provide information on the activities of the restaurant Le Relais Odéon which strives to provide on the site  www.relaisodeon.com information as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether due to it or to third party partners who provide it with this information.

All the information indicated on the site  www.relaisodeon.com  are given for information only, and are subject to change. In addition, the information on the site  www.relaisodeon.com  are not exhaustive. They are given subject to modifications having been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, not containing viruses and with an up-to-date latest generation browser. The site www.relaisodeon.com is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n ° 2016-679)

The objective is to provide a service which ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural.

www.relaisodeon.com and the host cannot be held responsible in the event of a malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeits.

The Relais Odéon is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written consent of: Le Relais Odéon.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of Liability.

Le Relais Odéon cannot be held liable for any direct or indirect damage caused to the user's equipment when accessing the website www.relaisodeon.com, and resulting either from the use of equipment that does not meet the requirements of the specifications indicated in point 4, either the appearance of a bug or an incompatibility.

Le Relais Odéon cannot also be held responsible for indirect damages (such as for example a loss of market or loss of a chance) resulting from the use of the site.  www.relaisodeon.com .

Interactive spaces (possibility to ask questions in the contact space) are available to users. Le Relais Odéon reserves the right to remove, without prior notice, any content posted in this space that would violate the law applicable in France, in particular the provisions relating to data protection. Where applicable, Le Relais Odéon also reserves the right to question the civil and / or criminal liability of the user, in particular in the event of a racist, abusive, defamatory or pornographic message, whatever the medium used. (text, photography…).

7. Management of personal data.

7.1 MANAGEMENT OF PERSONAL DATA.

As responsible for processing the data it collects, www.relaisodeon.com undertakes to comply with the framework of the legal provisions in force. It is their responsibility in particular to establish the purposes of their data processing, to provide their prospects and customers, from the collection of their consents, with complete information on the processing of their personal data and to maintain a compliant processing register. to reality. Whenever www.relaisodeon.com processes Personal Data, www.relaisodeon.com takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which www.relaisodeon.com them. treaty.

7.2 PURPOSE OF DATA COLLECTED.

www.relaisodeon.com is likely to process all or part of the data:

  • to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.

  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash)

  • to improve navigation on the Site: connection and usage data

  • to conduct optional satisfaction surveys on www.relaisodeon.com: email address

  • to conduct communication campaigns (sms, email): phone number, email address

www.relaisodeon.com does not sell your personal data which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 RIGHT OF ACCESS, CORRECTION AND OBJECTION

In accordance with current European regulations, Users of www.relaisodeon.com have the following rights:

As soon as www.relaisodeon.com becomes aware of the death of a User and in the absence of instructions from him, www.relaisodeon.com undertakes to destroy his data, unless their conservation is necessary for probative purposes. or to meet a legal obligation.

If the User wishes to know how www.relaisodeon.com uses his Personal Data, ask to rectify them or oppose their processing, the User can contact www.relaisodeon.com in writing at the following address: privacy @ zenchef .com

In this case, the User must indicate the Personal Data that he would like www.relaisodeon.com to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on www.relaisodeon.com by law, in particular as regards the conservation or archiving of documents. Finally, Users of www.relaisodeon.com can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 NON-COMMUNICATION OF PERSONAL DATA

www.relaisodeon.com refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "unsuitable" by the European Commission without first informing the customer. However, www.relaisodeon.com remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n ° 2016-679 ).

www.relaisodeon.com undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of www.relaisodeon.com, it must inform the Customer as soon as possible and notify him of the corrective measures taken. Furthermore, www.relaisodeon.com does not collect any “sensitive data”.

The User's Personal Data may be processed by subsidiaries of www.relaisodeon.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of www.relaisodeon.com are mainly the agents of our customer service.

8. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the site www.relaisodeon.com is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of redemption of www.relaisodeon.com and its rights would allow the transmission of such information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data with respect to the user of the site www.relaisodeon.com.

SECURITY

To ensure the security and confidentiality of Personal Data and Personal Health Data, www.relaisodeon.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password.

When processing Personal Data, www.relaisodeon.com takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Internet “cookies” and “tags” hypertext links

The site www.relaisodeon.com contains a number of hypertext links to other sites, set up with the authorization of www.relaisodeon.com. However, www.relaisodeon.com does not have the possibility to check the content of the sites thus visited, and will therefore not assume any responsibility for this fact.

Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time free of charge using the deactivation possibilities offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. " COOKIES "

A “cookie” is a small information file sent to the User's browser and saved in the User's terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies do not risk damaging the User's terminal under any circumstances.

www.relaisodeon.com is likely to process the User's information concerning his visit to the Site, such as the pages consulted, the searches carried out. This information allows www.relaisodeon.com to improve the content of the Site and the User's navigation.

Cookies facilitating navigation and / or the provision of the services offered by the Site, the User can configure his browser so that it allows him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. www.relaisodeon.com informs the User that, in this case, it is possible that the functionalities of his browser software are not all available.

If the User refuses the registration of Cookies in his terminal or browser, or if the User deletes those registered there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when www.relaisodeon.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, www.relaisodeon.com declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by www.relaisodeon.com, resulting (i) from the refusal of Cookies by the User (ii) from the 'impossibility for www.relaisodeon.com to save or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow you to know how the User can modify their preferences in terms of Cookies.

At any time, the User can choose to express and modify his wishes in terms of Cookies. www.relaisodeon.com may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the site of www.relaisodeon.com or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse on the Website or the mobile application of www.relaisodeon.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of www.relaisodeon.com. At any time, the User can nevertheless revoke his consent to www.relaisodeon.com depositing this type of cookies.

9.2. INTERNET TAGS

www.relaisodeon.com may occasionally use Internet beacons (also known as "tags", or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a partner specializing in web analysis likely to be located (and therefore store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on its various pages. 

This technology allows www.relaisodeon.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other websites using these tags, compile reports on the activity of the Site for the attention of www.relaisodeon.com, and provide other services. relating to the use of it and the Internet.

10. Applicable law and attribution of jurisdiction.

Any dispute in connection with the use of the site  www.relaisodeon.com  is subject to French law. Exclusive jurisdiction is attributed to the competent courts of Paris.

11. Lexicon.

User: Internet user connecting, using the aforementioned site.

Personal information: "information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law n ° 78-17 of January 6, 1978).

12. Complaint.

If you are not satisfied with the solution offered to you by our Customer Service, or in the absence of a response from them within 45 days, and to the extent that you are a natural person not acting for professional needs. you can request or be offered a mediation procedure.

Terms of access to the mediator: The contact details of our mediator are as follows: Guillaume Cassagnes.

13. Use of data for newsletter subscription.

Data collected for the purpose of sending commercial offers relating to the Le Relais Odéon brand. The data collected may be processed by all the subsidiaries and sub-subsidiaries of the company.

In accordance with the Data Protection Act of January 6, 1978 and amended in 2004, you have the right to access, rectify and delete data concerning you. To exercise these rights, you just need to make a request to customer service by mail at the following address: Zenchef / Personal data management service - 120-122 rue Réaumur 75002 Paris, FRANCE. 

The data collected is kept under the conditions of duration provided for by the simplified standard n ° 48 of the CNIL.

  • right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of User data right to block or erase User personal data (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or conservation of which is prohibited

  • right to withdraw consent at any time (article 13-2c RGPD)

  • right to limit the processing of User data (article 18 RGPD)

  • right to oppose the processing of User data (article 21 GDPR)

  • right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)

  • right to define the fate of Users' data after their death and to choose to whom www.relaisodeon.com must communicate (or not) their data to a third party that they have previously designated

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